Receiving Support Captain, Stamford Town Center - Full Time
On-siteStamford, Connecticut, United States
Job Summary
Execute customer orders, manage merchandising, and supervise the selling floor to deliver exceptional service. Lead colleagues in task completion, monitor store activities, and resolve customer issues through problem-solving. Promote the mobile app, perform opening and closing procedures, and adhere to merchandise standards. Provide continuous feedback to People Leaders on processes and customer experiences. Educate staff on point of sale technology and register transactions. Requires flexible availability for days, evenings, weekends, and holidays. Full-time colleagues work 30+ hours weekly; part-time roles range from 12-24 hours.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Proficient in communicating effectively with customers and providing clear direction to colleagues
- Self-starter in adapting quickly to changing customer expectations and needs
- Resourceful and able to adapt quickly to changing priorities and deadlines
- High school diploma or equivalent
- Lifting at least 50lbs.
- Standing for at least two consecutive hours
- Stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level, crouching, kneeling, stooping and color vision
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Desired Qualifications
- 1-2 years of direct retail experience preferred
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