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Castle GroupPosted 25 months ago

Receiving Clerk

On-siteMiami, Florida, United States

Full TimeLarge

Job Summary

Greet residents and guests upon entry, answer phones, and respond to requests while documenting all transactions and activity logs for the Community Association Manager. Monitor the Emergency Response System and Electronic Security Control Systems, track packages through to recipient pick-up, and follow up on complaints by notifying management as necessary. Log work orders, file resident documents and invoices, and assist with notifications or special events while ensuring all safety procedures are followed. Maintain knowledge of surrounding areas and attractions to provide exemplary service consistent with Castle Royal Service values.

Required Qualifications

  • High school diploma or equivalency
  • Outstanding customer service skills
  • Communication skills
  • Interpersonal skills
  • Effective written skills
  • Effective verbal skills
  • Intermediate command of computer hardware/software
  • Ability to lift up to 40 lbs
  • Ability to stand up regularly to greet residents
  • Ability to remain standing for long periods
  • Ability to handle, grasp and lift objects and packages
  • Ability to reach with hands and arms
  • Ability to communicate by means of the spoken and written word
  • Ability to quickly and easily navigate the property/building
  • Ability to complete all required forms
  • Ability to work extended hours
  • Ability to work weekends

Desired Qualifications

  • College level courses in business
  • College level courses in hospitality
  • One (1) to two (2) years of business experience
  • Multiple language fluency

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