Recall Coordinator - Smile City Dental
On-siteToronto, Ontario, Canada
Job Summary
Contact patients due or overdue for hygiene and treatment appointments, then build and maintain a productive recall schedule. Answer patient questions, schedule and confirm appointments, and verify insurance when needed. Maintain accurate patient records and recall systems while working closely with the clinical team to keep the schedule efficient. Build lasting relationships that encourage patients to return for ongoing care. This full-time role supports Smile City Dental's mission to help patients stay on track with their oral health through personalized communication and organized scheduling.
Required Qualifications
- Minimum 2 years of dental administration experience
- Experience with recall systems, scheduling, and dental insurance
- Strong communication, organization, and multitasking skills
- A friendly, energetic, and patient-focused personality
- Comfortable making outbound calls and building rapport with patients
Desired Qualifications
- Multilingual candidates are an asset
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