RCM Specialist
$49,920–$54,080 year
On-siteIrving, Texas, United States
Job Summary
Review credit balances across all practices, identify trends, and notify stakeholders with recommendations for improvement. Conduct thorough audits of patient credit accounts, issue refunds in compliance with company policy and applicable laws, and monitor the refund inbox promptly. Administer all refund processes including check refunds, inbox management, chargebacks, and credit accounts while ensuring insurance payments are accurate. Mentor practices and new employees by providing education on company standards, insurance requirements, and compliance regulations. Create and maintain contact notes and audit records, including Explanation of Benefits (EOB) files. Prioritize workload to achieve timely results and perform additional duties as assigned by the manager or director.
Required Qualifications
- High School Diploma or equivalent
- Minimum of 2 years' experience in a medical and/or dental Revenue Cycle environment, or equivalent combination of education and experience
- Knowledge of collection laws and regulations
- Prolonged periods of sitting
- Occasional lifting and bending to carry boxes and supplies, up to 25 pounds
Desired Qualifications
- Demonstrated resourcefulness and adaptability
- Ability to manage multiple priorities with frequent interruptions
- Strong oral and written communication skills
- Ability to meet deadlines consistently
- Strong problem-solving and interpersonal skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.