RCM Solutions Lead

RCM Solutions Lead will serve as SuperDial’s internal revenue cycle expert, translating revenue cycle expertise into product insights, sales enablement, and customer-facing solutions. Act as the internal point of contact for revenue cycle workflows across front-end, mid-cycle, and back-end functions; translate complex RCM processes into clear product positioning and solution narratives; partner with Product and Product Ops to inform workflows, use cases, and roadmap inputs. In Customer Success & Relationship Management, build trusted relationships with revenue cycle leaders and end users, identify risks to adoption, surface expansion opportunities, and act as the voice of the customer to influence product, implementation, and GTM decisions; support executive business reviews. In Sales & GTM Support, join sales calls as SME to support discovery, solutioning, and buyer education; refine messaging and scripts to reflect real-world RCM experience; develop enablement materials for Sales, CS, and Implementation. Cross-functional collaboration with Product Operations to align customer needs with product capabilities and GTM execution; share insights to inform product and go-to-market decisions; support internal teams with revenue cycle context as needed.