RCM Payment Entry Specialist
On-sitePune, Maharashtra, India
Pune, Maharashtra, IndiaOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Post payments and identify adjustments to support the Revenue Cycle process. Answer client calls, follow up on interactions, and respond to internal and external information requests. Input specific data, review patient issues and credits, and reconcile batches while recognizing contract differences and underpaid charges. Create credit/debit and denial reports to assist the AR Specialist. Conduct contract rate audits and notify supervisors of discrepancies. Adhere to all policies and procedures to achieve supervisor-set goals for error-free work and compliance.
Required Qualifications
- Strong customer service skills
- Strong written, oral, and interpersonal communication skills
- Ability to present ideas in business-friendly and user-friendly language
- Highly self-motivated, self-directed, and attentive to detail
- Team-oriented, collaborative
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to read, analyze and interpret complex documents
- Ability to respond effectively to sensitive inquiries or complaints from employees and clients
- Ability to speak clearly and to make effective and persuasive arguments and presentations
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems
- Extensive knowledge on use of email, search engine, Internet
- Ability to effectively use payer websites and Laserfiche
- Knowledge and use of Microsoft Products: Outlook, Word, Excel
- Ability to conduct a contract rate audit and provide notification to Supervisor of underpaid or pay equal charges
- Capable to create a credit/debit report and denial report in order to provide critical information to the AR Specialist
- Timely and efficient input and reconciliation of batches
- Complies and enforces all policies and procedures related to the position, the department, and the company
- Achieve goals set forth by supervisor regarding error-free work, transactions, processes, and compliance requirements
Desired Qualifications
- Preferred experience with various billing systems, such as NextGen, Pro and Allscripts
- Accounting skills
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