Ralston Venue Manager [Full-Time]
$58,000–$58,000 year
On-siteSan Antonio, Texas, United States
Job Summary
Serve as the primary point of contact for all venue inquiries, tours, and bookings, overseeing event scheduling, calendar management, and on-site logistics. Ensure cleanliness, setup, and operational standards meet expectations while liaising with catering partners to review contracts and troubleshoot issues. Conduct venue tours for prospective clients, present pricing packages, and maintain CRM systems for tracking prospects. Monitor venue performance metrics including revenue and occupancy, providing regular reports to Executive Leadership and recommending process improvements. Maintain high guest satisfaction levels and exhibit a service attitude year-round, including day, nights, weekends, and holidays.
Required Qualifications
- Bachelor's degree in service management or related field, experience may be substituted.
- 3+ years of experience in hospitality venue operations.
- Valid Texas driver's license and clean driving record.
- Ability to communicate effectively orally and in writing.
- You are driven, detail-oriented, positive, and a people person.
- Possess strong leadership skills with experience managing multiple operations.
- Knowledge of computer programs such as Microsoft Excel and Word.
- Ability to deal with employee and employee/guest relations.
- Ability to prepare and maintain records and compile reports.
- Strong organizational skills and attention to detail.
- Excellent interpersonal and communication skills.
- Ability to manage multiple stakeholders (clients, staff, catering partners) effectively.
- Successful candidates must complete a pre-employment National Sex Offender Search, Criminal Background Check, and Drug Screen.
- We enjoy year-round operation for all staff, must be available day, nights, weekends, holidays, and occasional special after-hour assignments.
Desired Qualifications
- Knowledge of CRM systems, event booking software, and budgeting is preferred.
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