楽天損保/ビジネスプロセス改革部/ マネージャー
On-siteTokyo, Tokyo, Japan
Job Summary
Lead business process reform initiatives by evaluating damage investigation and operations areas against industry trends, integrating AI and cutting-edge technology to drive operational improvements. Plan and execute cross-functional projects aimed at transforming traditional insurance business models, while coordinating with Rakuten Group leadership for strategic recommendations and adjustments. Manage team dynamics within a five-member department focused on leveraging group synergy and data analytics to enhance efficiency. Requires prior experience in insurance service department reforms or consulting firm transformation projects, along with proven team management skills. Located in Shinagawa, this role supports Rakuten Insurance Group's FinTech core business.
Required Qualifications
- Experience in business reform projects within the damage insurance company's damage service department or operations department
- Experience in business reform projects within a consulting firm
- Team management experience
Desired Qualifications
- Project management experience
- Experience in upstream processes such as system development requirement definition
- Experience in business reform and improvement utilizing AI and DX
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