Rakuten Insight (MY) Project Manager
On-siteKuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Manage multiple market research projects by developing project management plans, organizing resources for data collection with a focus on online initiatives, and coordinating with parties across different countries to achieve KPIs. Control costs, time, and resources while meeting deadlines, ensuring client satisfaction through close monitoring of commissioned projects and issue resolution. Collaborate with local vendors to support client requests, understand questionnaire design and sampling frames, and take ownership of assigned work under tight timelines. Apply strong communication skills and attention to detail to resolve issues that might surface during project execution.
Required Qualifications
- Bachelor's degree, or equivalent related experience
- Minimum 3 year working experience in Marketing Research
- Strong knowledge on a variety of methodologies such as online and offline, ad-hoc and trackers
- Excellent communication and client servicing skills
- Strong sense of ownership and excellent attention to detail
Desired Qualifications
- ideally across both client servicing and project management
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