Rainmaker: Digital Account Manager
On-siteBrackenfell, Western Cape, South Africa
Job Summary
Manage client budgets and oversee invoicing while generating campaign cost estimates to ensure maximum ROI and financial accuracy. Act as the primary liaison between clients and the digital team to develop comprehensive paid media strategies aligned with business objectives. Generate regular performance reports, analyze data trends, and provide actionable insights to drive informed decision-making. Collaborate cross-functionally with creative, analytics, and campaign management teams to ensure seamless execution. Maintain open communication by addressing concerns and presenting strategic recommendations. Prioritize tasks and deliver campaigns against business objectives within a rapidly changing environment.
Required Qualifications
- Degree or Diploma in Marketing, Advertising, Media or related
- +5 years' experience in a digital account management role in digital marketing or advertising, within a paid media agency or similar environment
- Strong understanding of digital advertising platforms such as Google Ads, Facebook Ads, TikTok Ads, etc.
- Demonstrated success in managing client relationships, with the ability to understand client goals and communicate effectively
- Strong commercial acumen and understanding of the media landscape within the broader retail industry
- Strong proficiency in MS Office
- Digital account management: strong ability to keep schedules, prioritise tasks / briefs and ensure campaigns / projects are on time and delivered against business objectives
- Passion for digital marketing with subject matter expertise in marketing principles and practices
- Excellent communication, presentation and story-telling skills
- Commercial acumen and business understanding of the broader retail industry
- Dynamic personality and the ability to think outside the box
- Proactive with initiative to drive new ideas and content
- Excellent facilitation skills: organised with strong time, delivery and planning management
- Interpersonal skills: builds strong relationships and manages conflict and competing priorities well
- Flexible thinker with the ability to make sound independent decisions
- Project management skills with the ability to balance multiple projects and priorities in a large scale, complex environment
- Ability to work under pressure: to organise, prioritise, and reorder workload in a rapidly changing and fast-moving environment
- Results-oriented and quality focused
- Self-starter and generator with the skill and discipline to work independently and across multi-functional teams
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