Radiology Scheduler - Work from Home | $16.00/hr | Starts 8/13/26
$33,280–$33,280 year
RemoteCalifornia, United States or Arizona, United States
Job Summary
Schedule, confirm, cancel, and reschedule radiology appointments across multiple modalities including mammography, MRI, CT, ultrasound, DEXA, and fluoroscopy while managing high-volume patient interactions in a remote work-from-home environment. Handle complex patient inquiries regarding imaging procedures, preparation instructions, and provider orders, accurately documenting all interactions in CRM and scheduling systems. Verify insurance information, validate imaging orders, and coordinate with providers as needed while adhering to HIPAA, confidentiality, and contact center performance metrics.
Required Qualifications
- High School diploma or GED
- Minimum of six (6) months of experience in a Work from Home customer service, scheduling, healthcare, & call center environment
- Understanding of and compliance with contact center performance metrics (e.g., adherence, quality, attendance, service levels)
- Ability to type at least 35–40 words per minute
- Proficiency with Windows based systems and Microsoft Outlook, Word, and Excel
- Experience or ability to learn multiple systems simultaneously, including CRM, scheduling platforms, and client specific tools
- Strong problem solving, multitasking, organizational, and communication skills
- Ability to accept and implement feedback and adapt to change
- Flexibility to work assigned schedules, including evenings, weekends, or holidays as required
Desired Qualifications
- Working knowledge of medical terminology and healthcare processes
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