Radiology Front Desk Scheduler
$33,280–$60,320 year
On-siteYorktown Heights, New York, United States
Job Summary
Obtain accurate patient information, verify insurance on the date of service, and schedule radiology procedures efficiently. Check in and check out patients, file and maintain medical records, and manage work queues for pending referrals and appointments. Answer incoming and outgoing calls promptly, perform referral documentation, and provide follow-up services such as scheduling specialist visits and obtaining lab results. Monitor the fax server, scan documents, and ensure continuity of care through tracking systems while adhering to HIPAA, OSHA, and Optum policies. Work cooperatively with the multidisciplinary team to achieve financial, clinical, and service goals in a high-paced environment.
Required Qualifications
- High School Diploma/GED
- 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
- 1+ years of customer service or healthcare related experience
- Ability to work 40 hours week between the hours of 9:00 am to 6:00 pm and rotating Saturdays from 8:00 am to 3:00 pm
- United - drug free workplace
- Candidates are required to pass a drug test before beginning employment
Desired Qualifications
- Experience working with an electronic health record (EPIC)
- Knowledge of Radiology
- Knowledge of Medical terms
- Experience working with scheduling programs
- 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
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