Racquet Sports Director
On-siteKingwood, West Virginia, United States
Job Summary
Conduct orientation sessions for new members, address and resolve member/guest complaints, and organize a variety of racquet-related events including social gatherings, leagues, tournaments, and lessons. Develop and promote clinics and programs for adults, juniors, and seniors while leading the recruitment, coaching, and training of all racquet staff. Ensure racquet courts and facilities are maintained to professional standards, manage departmental operations to meet financial performance goals, and prepare annual budgets with accurate monthly forecasts. Maximize facility utilization to retain current members and attract new ones while upholding the club's service standards.
Required Qualifications
- A bachelor's degree in Sports Management, Recreation, Physical Education, or a related field
- A minimum of 4 years of experience in racquet sports programming or management, with a strong background in tennis, pickleball, and squash
- A minimum of 3 years of experience conducting group racquet sports clinics, private lessons, or instructional programs for players of varying skill levels, including juniors and adults
- A minimum of 2 years of experience organizing and running social events for members
- A recognized certification from a reputable pickleball organization (e.g., PPA, USPTA, or PTR)
- a minimum playing ability of 4.5+
Desired Qualifications
- A minimum of 2 years of experience in a supervisory role within a racquet sports environment is highly desirable
- Excellent experience with ROGY programs
- Demonstrated ability to develop and implement engaging programs for various skill levels and age groups
- Excellent experience in a customer-facing role, preferably in a sports or recreation environment, with a strong focus on delivering exceptional member/guest service
- Excellent experience in promoting pickleball programs, lessons, and memberships to help drive engagement and participation
- Demonstrated ability to work well with people of all ages and abilities, demonstrating strong communication and relationship-building skills
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