R1423W - Family Engagement Specialist I

Provide compassionate support to families during the organ donation process, addressing their questions and concerns with empathy and understanding. Educate families on the medical, ethical, and emotional aspects of donation to help them make informed decisions. Act as a liaison between families and medical providers, ensuring effective communication and clarity regarding the donation process. Offer immediate support and resources to families in crisis, assisting them in navigating complex emotions and providing grief counseling as necessary. Collaborate with the Family Engagement Manager to develop and refine educational materials, resources, and training programs to enhance family engagement strategies. Maintain accurate records and documentation of family interactions, ensuring confidentiality and compliance with all regulatory standards. Participate in community outreach initiatives to promote organ donation awareness and educate the public about LifeGift's mission and the importance of donor families. Work closely with multidisciplinary teams to advocate for families' needs and ensure their voices are heard in policy and operational discussions.