Quick Lube Service Advisor
$30,000–$40,000 year
On-site · Mansfield, Texas, United States
Job Summary
Greeting customers and assessing service needs; presenting oil-change options and estimates; scheduling visits; communicating service status; promoting current promotions and loyalty programs; driving referrals to related stores; handling billing and invoices; maintaining accurate records; coordinating with lube technicians to ensure timely service; ensuring a clean, safe quick-lube area; demonstrating strong customer service, organizational, problem-solving, and sales skills; required to work a minimum of five days including weekends; valid driver’s license; environment is a service garage; full-time position with opportunities for advancement.
Required Qualifications
- Must be at least 18 years old
- Valid driver's license
- Ability to work a minimum of five days, including weekends
- Strong customer service skills
- Excellent interpersonal and communication skills
- Organizational skills and ability to manage appointments
- Problem-solving abilities and professional demeanor
- Sales skills to present services and promotions
- Technical proficiency with scheduling, billing, and record-keeping tasks
- Team collaboration and ability to work with lube technicians
- Comfort with promotions and loyalty programs
- Ability to follow safety regulations and maintain a clean, safe service area
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