Quick Lane Advisor
On-siteYulee, Florida, United States
Job Summary
Greet Quick Lane customers promptly, consult on service needs, and provide accurate estimates based on manufacturer recommendations. Write repair orders, obtain customer authorization, and coordinate with technicians to ensure timely completion. Keep clients informed of updates, handle complaints professionally, and perform walk-around inspections to document visible damage. Promote dealership maintenance packages and close repair orders by reviewing completed work and processing payments. Maintain accurate records, keep the service area clean, and work evenings and Saturdays in a fast-paced environment. Valid driver's license and DealerTrack proficiency required.
Required Qualifications
- High school diploma or equivalent
- Valid driver's license with a clean driving record
- Ability to work evenings and Saturdays
- Ability to stand and walk for long periods
- Ability to lift up to 25 lbs
Desired Qualifications
- Post-secondary education in automotive or customer service
- Previous experience in automotive service advising or retail customer service
- Knowledge of basic vehicle maintenance and automotive terminology
- Strong communication, organizational, and multitasking skills
- Ability to work in a fast-paced environment
- Proficiency in using computers, dealership software (DealerTrack), and Microsoft Office
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.