Queens Village Community Health Navigator II
$42,786–$53,498 year
HybridBurnet, Texas, United States
Job Summary
Connect with all eligible Black birthing individuals during prenatal and postpartum care visits, providing support for Queens Village programming and addressing social determinants of health needs. Complete timely follow-up on patient referrals received via Epic and document all interactions, data, and community resource feedback in the Electronic Health Record. Participate in daily clinic huddles and interdisciplinary meetings to align patient flow, while building relationships with physicians and staff to normalize Queens Village as part of the care team. Maintain the Queens Village Corner with up-to-date materials and promote community events to eligible patients. Serve exclusively Black birthing individuals at the University of Cincinnati Medical Center - Center for Women's Health, bridging clinical prenatal care with culturally centered community support.
Required Qualifications
- High school diploma or equivalent
- 2+ years of directly related Community Health Worker experience
- State of Ohio Community Health Worker (CHW) certification in good standing
- Will comply with the requirements for CHWs in the Ohio State Board of Nursing
- Experience working within clinical/healthcare settings
- Familiarity with maternal and infant health
- Familiarity with social determinants of health
- Familiarity with health disparities
- Must be able to work full time (40 FTE)
- Must be available for 4 days onsite at UC Center for Women's Health and 1 remote day per week
- Must be able to participate in daily clinic huddles and interdisciplinary meetings
- Must be able to build relationships with physicians, nurses, social workers, residents, and clinic staff
- Must be able to provide ongoing education and guidance to clinic staff on Queens Village programs and referral processes
- Must be able to document all patient interactions and communications in the Electronic Health Record (EHR)
- Must be able to collect appropriate data for Cradle Cincinnati reporting requirements
- Must be able to document any community resource referrals
- Must be able to record relevant feedback from those resources in the patient EHR
- Must be able to maintain and curate the Queens Village Corner in the main lobby
- Must be able to promote and share information about Queens Village community events with all eligible patients
- Must be able to coordinate onsite Queens Village programming/activities in partnership with UC Center for Women's Health leadership
- Must be able to actively connect with all eligible Black birthing individuals during prenatal and postpartum care visits
- Must be able to provide support and connection to Queens Village programming by building relationships, maintaining continuous communication throughout pregnancy and the postpartum period
- Must be able to connect patients to internal resources to address Social Determinant of Health needs
- Must be able to receive patient referrals via Epic and complete timely follow-up during onsite days
- Must be able to ensure the Queens Village Corner is welcoming and stocked with up-to-date resource materials
Desired Qualifications
- Experience serving, collaborating with, and building relationships with diverse populations within urban communities
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