Quality Specialist

Monitor daily scrap data and analyze trends to maintain high customer satisfaction. Support IATF 16949 and ISO9001 certifications while managing external supplier defect containment and monthly metrics. Complete root cause investigations for customer complaints, internal audits, and audit findings, including containment and sorting activities. Participate in shop floor audits, assist with Change Management, and uphold the HOLD process. Manage supplier reporting and support APS/Lean projects and quality training initiatives. May train QA technicians and support Dojo training for new hires. Proficient in Microsoft and computer interfaces required.