Quality Policy Trainer
$48,000–$52,000 year
On-site · Decorah, Iowa, United States
Job Summary
Quality Policy Trainer responsible for conducting quality reviews using sampling, auditing, and observation to ensure compliance with policies, procedures, and contract requirements. Develop and administer training programs for staff, monitor data and performance, review client eligibility and expenditures, maintain records, prepare monitoring documents and reports, communicate data findings for continuous improvement, coordinate scheduling of training sessions, and provide technical assistance to center staff. Requires strong data analysis, reporting, and training delivery skills, and knowledge of WIOA and related workforce programs. Bachelor's degree and two years of relevant experience are required, with proficiency in Microsoft Office and strong communication abilities.
Required Qualifications
- Bachelor's Degree from an accredited college or university or equivalent experience
- Two years of relevant work experience
- Working knowledge of WIOA, Welfare Transition, SNAP, ES/UI, Trade Adjustment Agreement (TAA), and all applicable local Workforce Service programs
- Familiarity with applicable federal, state, and local laws and regulations
- Experience with state data systems preferred
- Strong data entry skills
- Proficiency in Microsoft Office
- Ability to communicate findings effectively
- Ability to work in a fast-paced, team environment and independently
- Excellent interpersonal skills and customer-service orientation
- Valid driver's license and adequate vehicle insurance coverage
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