Quality Manager - Mature Engine Services (f/m/d)
On-siteDahlewitz, Brandenburg, Federal Republic of Germany
Job Summary
Manage working-level customer relationships and govern Quality performance KPIs to maximize efficiency in meeting customer requirements. Capture and flow down regulations, business strategy, and customer voice into the value stream while driving continuous improvement of customer-related quality processes. Resolve customer problems relating to disruptions by enacting correct intervention approaches and managing system transactions across Civil Mature Engines programs including Rolls-Royce North America. Drive a customer quality culture and optimum reactive, preventative, and predictive activity for the scope of work.
Required Qualifications
- Degree in engineering / industrial engineering or quality management
- Comprehensive working experience relevant to Aerospace Quality
- Proven track record of problem solving and continuous improvement methodologies, preferably 8D and Green Belt accredited
- Competent on the relevant international regulations and business management system standards and processes (e.g. PART 21, AS9100, AS13100, RRMS (ARIS) etc.)
- Well-developed customer and relationship management skills
- Fluent German and English (written and spoken)
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