Quality Manager

Directs Plant Quality Assurance efforts with emphasis on identification and solution of process, material or labor problems that could compromise plant and division quality commitments. Trains staff and applies analytical and statistical analyses to achieve required quality results. Provide customer and supplier contacts relating to quality performance of a technical nature. Accountable for Plant Quality Control Systems to insure that controls are functioning in the areas of process, purchased material and final product quality to maintain internal and external quality costs while ensuring customer expectations are met. Manages Quality Assurance Systems to include the maintenance of warranty data, in-plant scrap data, compliance data, SNR’s, customer concerns, etc. Provide customer responses as per customer expectations. Facilitate and Support problem solving on preventative/corrective action for resolution of issues or concerns related to quality. Contact customers or suppliers regarding resolution of quality or product liability problems of a technical nature (includes customers and supplier visits). Accountable for disposition of defective materials and manage the QOS system management. Performs special studies and analyses at the request of plant or division management. Preparation and submission of PPAP documentation to customer as needed. Drives Cost of Quality improvements. Project management in areas involving Quality. Submits required monthly reports to Milwaukee. (QOS, Environmental, Purchasing)