Quality Management Specialist - Child Welfare
$56,284,800–$68,806,400 year
On-siteWildwood, Florida, United States
Job Summary
Conduct case record reviews, compile data roll-ups, and communicate results to management and partners. Perform high-profile case reviews, write comprehensive reports, and engage with case management to address immediate child safety concerns. Lead quality improvement projects, create training materials, and collaborate with departments to provide guidance, coaching, and training to case management staff. Establish partnerships with the Department of Children and Families and participate in co-reviews. Utilize the Automated Accountability Review and Response Tool (AARRT) in Mindshare, write policies, analyze data, and present at meetings. Work Monday through Friday, 8 a.m. to 5 p.m., with occasional travel for conferences and meetings.
Required Qualifications
- Minimum bachelor's degree
- At least one year of Florida child welfare/case management and/or Florida child protective investigations work experience
- Must successfully clear Level II Background Screen
- Must possess an acceptable driving record and have reliable transportation
- Must have in-depth understanding/knowledge of Florida's Child Welfare/Case Management System
- Must be willing to achieve Quality Review/Child Welfare, certification, if required
- Proficient in use and navigation of the Florida Safe Families Network (FSFN)
- Knowledge of or ability to become proficient in use of Mindshare and other technology as requested
- Ability to work independently and as part of a team in a fast-paced environment
- Proficient in the use/knowledge of Microsoft Office Suite, including Word, Outlook, Excel and Power Point
- Excellent written and oral communication skills
- Comfort presenting/training in person and via virtual platforms
- Ability to work, general, business hours/days, such as Monday – Friday, 8a – 5p and other flexible hours as requested
- Occasional travel for conferences, training, meetings, partner engagement activities required
- Utilize organizational/flexibility/adaptability skills to manage changing priorities and activities, effectively & comfortably, assuring timely and qualitative completion of assignments
- Ability to lift and/or move up to 10 pounds
- Ability to lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Desired Qualifications
- Preferred in social/human services/behavioral sciences or related field
- Two to four years of experience preferred
- Applicants with supervisory experience
- Bilingual speaking (Spanish)
- Child welfare certification
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.