Quality Improvement Manager - Residential

Quality Improvement Manager – Residential is responsible for facilitating the integration of quality and compliance activities across residential programs, including Housing Support Care Management, Community Residential Facilities, Permanent Supportive Housing, the Coordinated Street Outreach Network, and voucher programs. This role emphasizes collaboration with multidisciplinary teams to promote high-quality, client-centered services and ensure adherence to regulatory standards. Key functions include audit preparation, investigations, monitoring, data collection and analysis, reporting, and overseeing grievances. This position also involves the development and implementation of relevant training.