Quality Improvement Coordinator
$55,000–$55,000 year
On-siteBelleville, Illinois, United States
Job Summary
Conduct manual data entry for surveys, client outcome measures, and record reviews; upload, organize, and maintain compliance documentation. Generate routine reports on quality, training, audits, and performance metrics while maintaining dashboards and databases. Coordinate policy review cycles, manage legal holds, and support quality assurance activities within the electronic health record system. Analyze trends related to compliance concerns and risk management indicators to support continuous improvement efforts. Build collaborative relationships across departments to promote a culture of accountability. Requires a high school diploma or equivalent with three years of administrative experience, proficiency in Microsoft Office and database software, and valid driver's license. Full-time, nonexempt role at $55,000 annually with comprehensive benefits including PTO, health insurance, and tuition reimbursement.
Required Qualifications
- High school diploma or equivalent with relevant professional experience
- Minimum of three years of administrative experience
- Strong active listening
- Critical thinking
- Reading comprehension
- Written and verbal communication skills
- The ability to monitor and evaluate processes for continuous improvement
- The ability to read, write, and communicate effectively in English
- Sound decision-making under time constraints
- Manage competing priorities and deadlines
- Analyze systems and processes
- Evaluate performance data
- Recommend improvements that support organizational goals
- Strong time management and organizational skills
- The ability to manage multiple projects and responsibilities simultaneously while meeting deadlines
- The ability to evaluate processes
- Identify quality concerns
- Troubleshoot issues
- Maintain data integrity
- Support performance measurement and reporting activities
- Proficient Computer Skills in Microsoft Excel
- Proficient Computer Skills in Outlook
- Proficient Computer Skills in PowerPoint
- Proficient Computer Skills in Word
- Proficient Computer Skills in Teams
- Proficient Computer Skills in database management software
- Access to reliable transportation
- Access to a reliable automobile
- Proof of continued insurance
- Valid driver's license
- Demonstrates an understanding of trauma-informed principles
- Supports interactions that promote safety, trust, collaboration, empowerment, and respect for clients and colleagues
Desired Qualifications
- Associate degree in Administration or a related field
- Relevant professional experience may be considered in lieu of formal education
- Experience supporting quality improvement
- Experience supporting compliance
- Experience supporting reporting
- Experience supporting administrative operations
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.