Quality Engineer
On-site · Streetsboro, Ohio, United States
Job Summary
Hands-on Quality Engineer role focused on building and maintaining the quality dashboard and KPIs, surfacing priority quality issues to executive leadership, translating customer data (from service, warranty, and online reviews) into actionable focus areas across Product Engineering, Plant Management, Manufacturing Engineering, and Supply Chain. Responsible for maintaining the QMS and quality documentation, enabling audits, driving standardized processes, and turning data into directed actions to improve customer experience. Strong emphasis on data storytelling, cross-functional collaboration, and leading continuous improvement initiatives. The position reports to the COO and is onsite in Streetsboro, OH with occasional travel.
Required Qualifications
- Bachelor’s degree in Engineering, Quality, Industrial/Manufacturing, or a related technical field (or equivalent experience)
- 3–5 years of experience in quality engineering, quality assurance, or a closely related role, ideally within a consumer products or manufacturing environment
- Strong hands-on skills building and maintaining dashboards and KPIs in data tools (e.g., Excel, Power BI, Tableau, or similar)
- Proven ability to turn messy data into a clear story and a short list of priorities that non-technical stakeholders can act on
- Self-starting, persistent, and comfortable chasing answers across departments without formal authority — a hungry do-er
- Working knowledge of root-cause and corrective action methods (8D, 5 Whys, fishbone, FMEA) and basic statistical/QMS fundamentals
- Customer-focused mindset with the ability to connect field data and reviews to internal focus areas
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