Quality Engineer
$120,000–$140,000 year
On-siteLittleton, Colorado, United States
Littleton, Colorado, United StatesOn-siteFull Time$120,000–$140,000 yearSmall
Full TimeSmall
Job Summary
Lead factory audits, manage warranty processes, and drive corrective actions for Emporia's hardware portfolio. Own end-to-end RMA workflows, analyze return data for systemic failure modes, and ensure compliance with UL standards across overseas contract manufacturers. Conduct structured supplier performance reviews, maintain scorecards, and manage component phase-in/phase-out planning to ensure supply continuity. Independently design operational improvements, create quality reporting for leadership, and travel internationally up to 25% of the time to oversee external partners.
Required Qualifications
- BS or higher in Electrical Engineering, Mechanical Engineering, Manufacturing & Operations Engineering, Supply Chain, or equivalent experience
- 5+ years of experience in quality, supply chain, or operations roles within the consumer electronics industry or similarly regulated environments
- Self-directed and highly autonomous—able to establish priorities, create structure, and drive results without requiring close oversight
- Exceptional written and verbal communicator who leads with the bottom line — able to distill complex quality and supply chain issues into clear, concise takeaways for cross-functional teams and senior leadership
- Demonstrated experience owning factory and product audits, supplier performance programs, and quality management systems (QMS) in a contract manufacturing environment
- Catches what others miss — typos, BOMs discrepancies, and the one data point that doesn't belong
- Direct experience working with international contract manufacturers and ODM/JDM partners
- Familiarity with UL certification processes and factory compliance requirements
- Experience with RMA/warranty analysis and driving systematic corrective actions
- Comfort working with PLM systems for BOM, ECO, and change management (e.g., Arena or equivalent)
- A genuine human being who brings energy and humor to the work — we take the mission seriously, but not ourselves
- Experienced with Google Workspace, Jira, and Confluence
- Ability to travel internationally to contract manufacturing partners and suppliers, up to approximately 25% of the time
- AI-native working style: comfortable using AI tools to accelerate product research, ingest and synthesize data across multiple platforms and systems, and draft requirements and documentation
- Must successfully complete a background check
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