Quality Engineer
Hybrid · Walnut Creek, California, United States
Job Summary
Quality Engineer role supporting utility programs through corrective action execution, CAP/CE-driven findings remediation, and initiation/desing of new projects. Responsibilities include executing corrective/preventative actions, reducing backlog, coordinating with process owners and SMEs, translating root-cause findings into implemented solutions, tracking status across actions, ensuring compliance with procedures and audits, supporting intake/evaluation of new project requests, defining problem statements and high-level solution approaches, developing delivery plans and templates, and contributing to future-state process architecture (maps, SOPs, RACIs). Also involved in process & controls re-architecture, identifying inefficiencies, aiding standardized scalable frameworks, improving documentation accessibility, and supporting PDCA-based continuous improvement; this role requires strong program execution, multi-workstream management, cross-functional collaboration across GIS, data, engineering, and program teams, and effective communication for governance and reporting.
Required Qualifications
- Bachelor’s degree in Engineering, GIS, Business, or related field; or equivalent experience
- 3–7 years of experience in quality engineering, program support, operations, or consulting
- Experience working in regulated environments or utility programs preferred
- Strong understanding of root cause analysis and corrective action methodologies
- Proven ability to drive execution and close out actions in structured programs
- Excellent coordination and follow-through across multiple stakeholders
- Strong analytical and problem-solving skills
- Experience with process mapping, documentation, and workflow design
- Effective written and verbal communication skills, including technical documentation
- High level of organization, attention to detail, and administrative rigor
- Work Environment: Primarily remote with occasional travel for stakeholder meetings
- Hybrid cadence for key workshops and program milestones
- Salary range disclosure as per pay transparency laws
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