Quality Control Technician

Quality Control Technician responsible for inspecting flooring installations to ensure compliance with company standards, identifying defects, reporting results, and following up to confirm timely resolution while maintaining high-quality workmanship. Communicates with installers, account representatives, builders, and customers to clarify job specifications, address concerns, manage warranty or post-sale issues, and ensure customer satisfaction through professional interactions. Also supports accurate measures and take-offs, special project assessments, and warehouse inventory processes to promote efficient, safe, and successful project completion.