Quality Control Team Lead
HybridHouston, Texas, United States
Job Summary
Quality Control Team Lead at Stellantis Financial Services (SFS) in Houston, TX, leading and coordinating QC activities to ensure compliance with regulatory standards and internal policies. Responsible for auditing loan documents and phone monitoring, coordinating between QC auditors and managers, managing workflow, providing training and coaching, delivering actionable reporting to management, and maintaining confidentiality of consumer information. Hybrid in-office/remote schedule with commutable access to Houston. Skills include QC auditing, regulatory knowledge, attention to detail, analytical thinking, effective communication, and ability to work independently and collaboratively. Travel and overtime may be required as needed in this role.
Required Qualifications
- Proven experience in quality control and auditing
- Strong knowledge of industry regulations and standards
- Excellent attention to detail and analytical skills
- Effective communication and interpersonal abilities
- Ability to work independently and collaboratively in a team environment
- Overtime required on an as needed basis
- Travel 0 -10% as required on an as needed basis
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