Quality Control Manager - Security Programs
On-siteGeilenkirchen, North Rhine-Westphalia, Germany
Job Summary
Develop and maintain the project Quality Management System (QMS) and Quality Management Plan (QMP) while ensuring compliance with contract requirements, host nation standards, and established procedures. Monitor contract performance through quality metrics and key performance indicators, preparing required reports and investigating non-conformances to recommend corrective actions. Conduct internal audits, inspections, and quality reviews, coordinate with project management and customer representatives, and provide quality guidance and training to personnel. Track customer feedback, manage subcontractor quality performance, and support continuous improvement initiatives. Maintain documentation supporting audit readiness and customer audits. Requires an Active Secret Security Clearance, five years of QA experience, and ability to travel throughout Poland and other designated locations.
Required Qualifications
- Active Secret Security Clearance
- Minimum five (5) years of experience in quality assurance, quality control, or quality management roles supporting government, defense, international, or large-scale service contracts
- Demonstrated experience developing, implementing, and managing Quality Management Systems
- Experience supporting ISO 9001-compliant quality programs
- Experience conducting audits, inspections, and corrective action management
- Experience developing quality metrics, performance indicators, and reporting processes
- Strong analytical, organizational, and problem-solving skills
- Strong written and verbal communication skills in English
- Ability to develop technical reports, quality documentation, and process improvement plans
- Proficiency with Microsoft Office Suite and quality management reporting tools
- Ability to travel throughout Poland and other customer-designated locations as required
Desired Qualifications
- ISO 9001 Lead Auditor, Internal Auditor, Quality Manager, or similar professional certification
- Experience supporting translation, interpretation, linguist, professional services, or operational support contracts
- Experience supporting international organizations, government customers, or multinational programs
- Experience managing subcontractor quality programs
- Familiarity with corrective action systems, root cause analysis methodologies, and continuous improvement processes
- Bachelor's degree in Quality Management, Business Administration, Project Management, Engineering, or a related field
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