Quality Control Manager
$31,200–$31,200 year
On-siteSouthfield, Michigan, United States
Job Summary
Develop and maintain the contract-specific Quality Control Plan, defining inspection methods, frequencies, and reporting processes for Protective Security Officer contracts. Conduct recurring announced and unannounced inspections of post compliance, uniforms, equipment, certifications, timekeeping, and personnel files using real-time documentation systems. Monitor contractual requirements including licensing, training, and fitness determinations while identifying and mitigating risks to prevent open posts. Document deficiencies, initiate corrective actions, and notify the Contracting Officers Representative within required timelines. Prepare monthly Quality Control Inspection Reports and trend analysis for submission by the 10th of each month. Serve as the primary liaison for quality control activities, Government audits, and covert testing to ensure full compliance with federal security standards and SOW requirements.
Required Qualifications
- High school diploma or equivalent
- Possess, or be able to obtain a Security Clearance up to the Top Secret level
- Valid driver's license if driving a company or customer owned vehicle
- Minimum of two (2) years of experience in quality assurance or quality control for personnel-based service contracts
- Demonstrated experience monitoring contract compliance, inspections, and performance metrics
- Strong knowledge of government contract relationships to include security operations and personnel compliance
- Ability to analyze data, identify trends, and implement corrective actions
- Excellent oral and written communication skills
Desired Qualifications
- Experience supporting Protective Security Officer (PSO) contracts or similar federal security programs
- Familiarity with Training Academy Management System (TAMS), Post Tracking System (PTS), government compliance requirements
- Experience using inspection/reporting technology platforms
- Background in law enforcement, military, or contract security operations
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