Quality Control Clerk I- 1st Shift
Hybrid · Grand Rapids, Michigan, United States or Caledonia, Michigan, United States
Job Summary
Quality Control Clerk I at Farmers (1st shift, on-site with hybrid option for within 50 miles) performs quality control functions for the Document Services and Logistics division in a fast-paced production environment, ensuring USPS regulations and proper records documentation. Responsibilities include job and packet-level tracking, overseeing exception processes, preparing outgoing mail for USPS induction, data entry, monitoring and reporting production quality issues, preparing internal management reports, ensuring proof of processing documentation is complete, and assisting with processing mail manually or via inserting equipment. Requires attention to quality standards, strong MS Excel/Word/PowerPoint skills, good communication, and ability to work with supervision in an in-person/on-site setting. Benefits offered and location-specific salary ranges are provided by state. The role may involve travel between offices or field locations as needed.
Required Qualifications
- High School Diploma or equivalent required
- Some industry experience required
- Strong MS Excel skills (basic to intermediate)
- MS Word, MS PowerPoint and internal systems preferred
- Strong verbal communication and listening skills
- Time management and priority setting skills
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