Quality Control Analyst
Remote
Job Summary
Perform quality control of mortgage-related documents produced within a document preparation platform. Review documents and updates completed by Document Developers, validate that all requirements have been met and that deliverables adhere to established standards and best practices. Conduct independent testing, assess customer impact, and ensure changes are implemented safely and accurately. Communicate findings clearly, partner with Document Developers to identify issues and corrections, and promote continuous improvement. Upon approval, migrate validated work through development, staging, and production environments using proprietary tools.
Required Qualifications
- Exceptional attention to detail
- Business-level English fluency, including proficiency with English writing conventions
- Experience performing quality assurance, testing, and validation of technical or document-based deliverables
- Ability to interpret and validate business and compliance requirements against completed work
- Effective communication and interpersonal skills needed to provide feedback and guidance to peers
- Experience in mortgage, lending, or financial services industries (preferred)
- Experience with document generation systems (preferred)
- Experience or familiarity with SQL databases and queries (preferred)
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