Quality & Compliance Manager
On-siteMelbourne, Victoria, Australia
Job Summary
Establish and maintain quality management systems aligned with Australian and New Zealand regulatory requirements, FSSC 22000, ISO 9001:2015, and various certification standards. Facilitate internal, customer, and third-party audits while leading complaint investigations and driving corrective actions across the ANZ region. Oversee specifications, documentation, and compliance for co-manufacturers and warehouses, supporting import/export matters and SAP process implementation. Report quality performance, risks, and improvement opportunities to management and execute annual QA plans. Based in Melbourne or Sydney, this role reports to the Group QA Manager and requires a minimum of 7 years in food manufacturing quality assurance.
Required Qualifications
- Tertiary qualifications in Food Science, Food Technology, Microbiology, Quality Management or a related discipline
- Minimum 7 years' experience in Quality Assurance, Quality Systems or Compliance within the FMCG or food manufacturing industry
- at least 3 years in a leadership or managerial role
- Extensive knowledge of Quality Management Systems (QMS), including FSSC 22000, ISO 9001:2015, HACCP and other food safety standards
- Strong understanding of food legislation, regulatory compliance and certification requirements
- Demonstrated experience leading internal, external and third-party audits
- Experience managing regulatory certifications and customer compliance requirements
- Experience working across multiple manufacturing sites
- experience in a trading business
- Strong analytical and problem-solving skills
- ability to monitor, interpret and report on quality performance
- Excellent communication and stakeholder management skills
- ability to influence and collaborate across all levels of the business
- A proactive, hands-on approach
- continuous improvement mindset
- ability to identify opportunities
- implement practical improvements
- drive business efficiencies
Desired Qualifications
- This role can be based in either our Melbourne (preferred) or Sydney office
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