Quality Assurer
On-site · Kwun Tong, Kwun Tong, Hong Kong
Job Summary
Quality Assurer role at TJX Hong Kong Buying Office focusing on quality administration and coordination. Responsibilities include maintaining quality documentation, liaising with vendors for updates and billing, preparing quality-related reports, vendor/ factory assessments and site visits to verify compliance, tracking inspection defect rates, driving root-cause analysis and CAP actions, and communicating quality requirements to stakeholders. Requires a Bachelor’s degree or equivalent, 2+ years in retail/sourcing/inspection, knowledge of QA processes and tools (AQL, SPC), advanced Excel, and bilingual proficiency in Mandarin and English. Travel is required.
Required Qualifications
- Bachelor’s Degree or equivalent work experience
- 2+ years’ experience in the Retail, Sourcing and Buying Office, Testing, or Inspection Company
- Hands-on experience of apparel, home and consumer product quality and compliance
- Basic understanding of quality assurance processes, risk assessment, manufacturing processes, and factory inspection criteria
- Knowledge and understanding of consumer goods categories regulatory & quality tools application, AQL, SPC
- Strong analytical skills, well-organized, able to work independently with positive and proactive attitude
- Advanced MS Excel skills to analyze data and generate reports
- Excellent communication skills in Mandarin & English
- Proven track record to thrive in a fast-paced, collaborative environment
- Travel is required
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