Quality Assurance Supervisor

Quality Assurance Supervisor leads a QA program at a DHL Supply Chain site, supervising hourly QA/QA techs and coordinating quality activities to support site compliance with DHL Quality Management System and customer/regulatory requirements. Responsibilities include sustaining and improving the quality system (CAPA management, internal audits, document control, SOPs/work instructions), supporting regulatory and customer audits, tracking QA metrics, training and development of site associates, serving as QA point of contact, partnering with QA management on regular management reports, ensuring daily regulatory and customer service standards, planning and conducting inspection processes (Gemba and standards confirmation), and coaching/supervising QA staff. Preferred Bachelor’s degree, QA knowledge, and people-management experience.