Quality Assurance Supervisor - 2nd Shift
On-siteNewburyport, Massachusetts, United States
Job Summary
Supervise daily production floor activities for QA technicians, coordinating quality initiatives and providing technical support for customer expectations and continuous improvement. Guide Operations and QA teams on food safety issues, review operational paperwork, and oversee product releases while maintaining inventory of lab supplies. Support formula changes, product issues, and the company hold, trace, and recall program by analyzing audit results and deficiencies. Assist with third-party inspections and assume QA Manager responsibilities during absences, ensuring compliance with SQF, HACCP, and GMP standards. Perform daily product and customer complaint reviews while actively participating on the production floor.
Required Qualifications
- BS degree or equivalent experience in a food manufacturing environment
- Previous knowledge working in food production Quality Assurance department
- 2+ years of supervisory experience
- Must have a flexible schedule including working weekends, as necessary
- Excellent verbal and written communication skills
- Intermediate to advanced proficiency using Microsoft Office
- Ability to work in a team environment
- Maintains good housekeeping and clean work areas in assigned space
- Follows production dress code standards and maintains good personal hygiene
- Must be able to lift and/or move up to 30 pounds
- Must be able to push/pull up to 45 pounds
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