Quality Assurance Specialist
On-siteCairo, Cairo, Egypt
Job Summary
Coach and mentor the project team on process execution, policy, and practices while leading the company's process improvement program, including establishing and implementing CMMI for development with agile. Plan, develop, and maintain the Quality Management System and Manage QMS assets library, and participate in workflow automation. Administer Jira and EasybI, and conduct orientation and training on new processes as needed. Identify quality assurance process bottlenecks and suggest improvements, then plan and prepare for external audits. Plan, conduct, and report on internal audits, schedule results, and drive resolution of issues from assessments and reviews. Lead the Process Improvement Action Plan to reach capability goals, coordinate stakeholder meetings for corrective actions, and provide consultancy on QA activities and best practices. Prepare and present reports and metrics to Senior Management.
Required Qualifications
- Bachelor's degree in Computer Science or relevant field
- 3 to 5 years of experience as a QA Engineer/ business process improvement engineer
- Proficient in MS Office software
- Strong analytical skills to interpret and derive insights from multidimensional data
- Knowledge of systems analysis and determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes
- Familiar with CMMI model or ISO Standards
Desired Qualifications
- preferred Certified green belt six sigma
- Experience with business intelligence tools, particularly EasybI or similar platforms
- The ability to actively look for ways of improvement and good service orientation
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