Quality Assurance Specialist
$45,000–$55,000 year
RemoteUnited States
Job Summary
Review outlines, design documents, storyboards, and completed courses for grammar, formatting, functionality, accessibility, and audio quality. Evaluate deliverables against client style guides, WCAG 2.1/2.2 AA, and Section 508 standards while verifying navigation, links, interactions, and assessment alignment with learning objectives. Conduct Alpha and Beta review cycles, document findings, re-test resolved issues, and escalate recurring concerns to leadership. Ensure revisions from previous cycles are correctly implemented and that seat time matches project requirements. Collaborate with instructional designers, developers, and creatives to maintain the highest quality standards before client delivery.
Required Qualifications
- 2+ years of Quality Assurance experience within eLearning, instructional design, or digital content production
- Excellent written English with exceptional attention to grammar, spelling, and consistency
- Working knowledge of Articulate Storyline, Rise, or similar eLearning authoring tools
- Understanding of instructional design principles and terminology
- Experience reviewing content against WCAG 2.1/2.2 AA and Section 508 accessibility standards
- Experience testing screen readers, keyboard navigation, captions, transcripts, and color contrast
- Strong organizational skills with experience documenting issues and tracking resolutions
- Excellent communication and collaboration skills
Desired Qualifications
- Experience reviewing highly interactive eLearning, scenario-based learning, gamified content, simulations, or VR experiences
- Experience working with distributed production teams
- Previous production or instructional design experience
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