Quality Assurance/Quality Control (QA/QC) Technician� Facilities Support Services

Develop and maintain the Quality Control Plan in compliance with contract requirements and Section C performance objectives. Conduct regular inspections and audits of facilities maintenance, custodial services, grounds maintenance, and environmental/safety functions. Identify performance deficiencies, document findings, and track corrective actions to resolution. Maintain inspection logs, service documentation, and monthly performance reports for submission to the Contracting Officer's Representative. Monitor adherence to the Performance Work Statement, safety regulations, and Standard Operating Procedures. Assist with root cause analysis efforts and recommend process improvements. Support pre-performance meetings, customer satisfaction surveys, and performance review briefings. Collaborate with the QA/QC Manager, Project Manager, supervisors, and functional leads to ensure compliance with all contractual, operational standards. Maintain documentation for training, certifications, and quality tracking tools. Proficient in Microsoft Office and basic reporting systems. Requires two years of recent experience in quality assurance for federal support services contracts, familiarity with FAR and government contracting requirements, and knowledge of OSHA, EPA, and facility operations standards. Must obtain a favorable DHS background investigation and maintain suitability clearance. Work hours are 0700–1600 with on-call availability outside work hours.