Quality Assurance Officer

Support programme validation, approval, reapproval, and periodic review activity while contributing to annual monitoring and academic quality reporting cycles. Track and analyse key metrics including continuation and completion rates, and support governance committees to ensure accurate recording and reporting. Maintain and improve quality systems and data processes, providing guidance to staff on quality assurance policies and procedures. Support student surveys such as NSS and AMRs, and complaints processes, while collaborating with academic and administrative teams to enhance the student experience. This role requires experience in academic quality or assessment processes within UK Higher Education, knowledge of QAA and OfS regulatory frameworks, and strong data analysis and reporting skills.