Quality Assurance Manager

Oversees inspection and testing of finished products to ensure adherence to established standards of strength, quality, and endurance. Supervises workers engaged in inspection and testing activities, develops and analyzes statistical data and product specifications to set standards and reliability expectations for finished products, provides technical and statistical expertise to production operations, and creates and maintains inspection criteria and procedures. Performs statistical analysis of production operations for continuous improvement, maintains customer contact to support product quality, and audits quality complaints to ensure prompt, appropriate action and customer satisfaction.