Quality Assurance Lead

Job Summary

Required Qualifications

• 3+ years of experience in a quality control or quality assurance role
• Experience working with overseas manufacturers and managing remote QA staff on-site
• Hands-on experience with pre-production and bulk sample approval processes, including interpreting and applying QC manuals, spec sheets, and construction standards to assess conformance
• A solid technical understanding of quality control methodologies (e.g. AQL sampling, NCR management, root cause analysis, corrective action processes)
• Experience producing quality reporting, including identifying cross-category trends and translating data into clear recommendations
• Experience managing supplier quality relationships directly, conducting or coordinating supplier quality audits, managing non-conformance reports, and driving corrective actions through to resolution
• Familiarity with quality management systems, including maintaining accurate quality documentation and data
• Experience coordinating or overseeing third-party inspections and pre-shipment quality releases
• Strong skills in Excel or Google Sheets, including the ability to track KPIs, analyse quality metrics, and present findings clearly to both technical and non-technical stakeholders
• Experience leading or mentoring others, with the ability to delegate effectively and develop capability in a small team
• Exceptional attention to detail and time management; able to juggle multiple inspections, deadlines and supplier conversations without things slipping
• Clear, confident communication - comfortable navigating difficult conversations with suppliers and translating technical findings into actionable next steps.