Quality Assurance Complaints Coordinator
On-site · New Boston, Texas, United States
Job Summary
The Quality Assurance Complaints Coordinator will record and evaluate complaint submissions, communicate with staff and patients to gather complaint information, and coordinate with various internal departments to integrate vital input into reports. Key responsibilities include ensuring timely processing of complaints, generating adverse event reports, preparing for audits, and performing root cause investigations. Required skills include proficiency in Microsoft Office, excellent organizational abilities, and the capacity to work under pressure. A bachelor’s degree is preferred.
Desired Qualifications
- Proficient in Microsoft Office Suite or related software
- Efficient typing skills
- Ability to compile information
- Ability to work under pressure
- Excellent organizational skills and attention to detail
- Positive attitude
- Ability to adapt
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