Quality Assurance and Training Officer (Makati) | Onsite
On-siteMakati City, Metro Manila, Philippines or Makati, Cagayan Valley, Republic of the Philippines
Job Summary
Implement and monitor the Laboratory QMS in compliance with ISO 15189, DOH LTO, and other relevant standards. Lead internal audits, manage CAPA, and support accreditation readiness while developing training programs and competency assessments for laboratory staff. Coordinate EQA/PT programs, track performance, and support incident investigations to ensure continuous improvement. Prepare QA dashboards, reports, and audit summaries for management submission. Work onsite in Makati Monday to Friday from 8am to 5pm. Licensed Medical Technologist with 3 to 5 years of clinical laboratory experience, including at least 2 years in QA, compliance, or training.
Required Qualifications
- Licensed Medical Technologist (PRC)
- 3 to 5 years of experience in a clinical laboratory
- At least 2 years in QA, compliance, or training
- Strong understanding of ISO 15189, DOH, and JCI requirements
- Skilled in audit management, document control, and staff development
- Excellent analytical, communication, and documentation skills
- Proficient in Microsoft Office and basic reporting tools
- Empathetic
- Professional
- Proactive
- Results-oriented
- Calm under pressure
- Able to manage fast-paced clinical environments
- Passionate about service excellence, continuous improvement, and cross-functional collaboration
Desired Qualifications
- Certifications in ISO 15189 Internal Auditing, Quality Management, or Training
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