QC Supervisor
On-siteCalhoun, Georgia, United States
Job Summary
Lead, train, and mentor QC Inspectors and Packers while assigning daily tasks and monitoring team performance to ensure adherence to production schedules. Inspect luxury rugs for workmanship, color accuracy, pattern alignment, and binding precision, approving or rejecting items based on established standards and documenting defects. Develop quality checkpoints, review inspection criteria, and prepare weekly performance reports to track trends and reduce rework. Collaborate with Fabrication, Finishing, Shipping, and Customer Service teams to resolve quality issues and implement corrective actions. Enforce safety protocols and support Lean and 5S initiatives to improve efficiency while ensuring all products meet high-end client expectations. Requires 3–5 years of QC experience, supervisory leadership, and proficiency with production management systems.
Required Qualifications
- High school diploma or equivalent
- Associate's or Bachelor's degree
- 3–5 years of experience in quality control, textile manufacturing, rug/flooring fabrication, or a related manufacturing environment
- Previous supervisory or team leadership experience
- Strong understanding of rug construction, serging, binding, and finishing techniques
- Ability to read and interpret work orders, design specifications, diagrams, and production instructions
- Strong attention to detail with excellent problem-solving and decision-making skills
- Effective verbal and written communication skills in English
- Proficiency with Microsoft Office and production management systems such as M3, Factory Track, Dancik, or similar platforms
- Ability to lift and move rugs, materials, and other items weighing up to 50 lbs. multiple times throughout the workday
- Ability to push and pull up to 50 lbs. multiple times throughout the workday
- Ability to stand, walk, kneel, squat, and bend for extended periods
- Ability to perform physical inspections of rugs for extended periods
- Manual dexterity and visual attention required to perform detailed quality inspections
- Ability to safely handle and maneuver rugs and materials as needed throughout the production and inspection process
Desired Qualifications
- Bachelor's degree
- Bilingual English/Spanish
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