QA TEAM MANAGER II
$87,910–$153,870 year
On-siteSparrows Point, Maryland, United States
Job Summary
QA Team Manager II leads and directs a QA Technician/Lab Team to manage product quality and defect resolution, drives continuous improvement through PDCA, RCA/CAPA and process enhancements, and oversees budgeting for supplies and labor. The role develops the team using HPO systems, sets performance targets, coaches and mentors staff, conducts evaluations, and ensures 100% compliance with GMPs and quality procedures while coordinating with cross-functional teams to achieve quality objectives. The position requires a BSc in a technical field, several years of management experience in a production/industrial setting, and strong leadership, communication, and problem-solving skills. Key responsibilities include leading failure analyses, driving safety incident investigations, developing training plans, maintaining procedures, and leveraging quality tools to support internal and external customers.
Required Qualifications
- BSc in Engineering, Biology, Chemistry, Food Science or other technical degree
- 4 years of management or leadership experience, at least 2 of which in a processing or production / industrial environment, preferably in a quality role.
- Must understand the importance of Cost of Quality and JTE processes.
- Must understand the critical service role of QA within the production environment.
- Knowledge of SAP or other enterprise resource tools is an asset.
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