QA MANAGER
$75,000–$95,000 year
On-siteToronto, Ontario, Canada
Job Summary
Lead and manage the Quality Assurance team, providing coaching, mentoring, and performance development. Ensure compliance with FDA, USDA, GMP, HACCP, FSMA, and customer requirements while maintaining and improving the site's Food Safety and Quality Management System. Lead internal, customer, regulatory, and third-party audits; manage complaints, non-conformances, CAPA investigations, and root cause analysis. Oversee product release activities, quality documentation, specifications, COAs, and change management. Monitor testing programs and partner with Operations to drive continuous improvement initiatives. Develop quality procedures, work instructions, and training programs; support supplier qualification and audits. Analyze quality KPIs and prepare reports for leadership. Promote a strong food safety and quality culture. Join a global leader in the gelatin and collagen ingredients industry.
Required Qualifications
- Bachelor's degree in Food Science, Chemistry, Microbiology, Biology, Engineering, or related field
- Minimum 5 years of Quality Assurance leadership experience in food manufacturing
- Strong knowledge of HACCP, GMP, CAPA, Root Cause Analysis, FSMA, FDA regulations, and Food Safety Management Systems
- Experience leading internal and external audits
- Excellent leadership, communication, and problem-solving skills
Desired Qualifications
- Experience in gelatin, collagen, protein ingredients, meat processing, nutraceutical ingredients, or specialty food ingredients
- Experience with FSSC 22000, SQF, BRCGS, or ISO 22000
- PCQI certification
- HACCP certification
- Internal Auditor certification
- Spanish-English bilingual
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