PwC Graduate Programme - Managed Services - Service Delivery Coordinator (Wellington)
On-siteWellington, Wellington Region, New Zealand
Wellington, Wellington Region, New ZealandOn-siteFull TimeEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Support day-to-day service delivery and incident coordination for client technology services. Manage service requests, track actions, and provide timely updates to stakeholders while facilitating clear communication between clients, service delivery leads, and technical teams. Gain exposure to cybersecurity and incident management within a collaborative team environment. Work standard Monday-to-Friday hours initially, with an on-call roster available after full training. This customer-facing role offers a foundation in IT service management with pathways into service delivery, technology, and consulting.
Required Qualifications
- Bachelor-level qualification in Information Technology, Computer Science, Cyber Security, Information Systems, Business, Operations or a related discipline
- Strong communication and people skills
- Comfortable building relationships with a range of stakeholders
- Organised, detail-focused and able to keep track of multiple tasks and priorities
- Interest in technology, IT service management, incident management or cybersecurity
- Proactive, self-motivated, curious and willing to learn
- Confident communicating with customers
- Ability to provide clear, professional updates to both technical and non-technical stakeholders
- Latest CV and academic transcript ready
- New Zealand or Australian citizenship or permanent residency
Desired Qualifications
- Open to other roles
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