Puerto Rico
On-siteSan Juan, San Juan, Puerto Rico
EXPIREDSan Juan, San Juan, Puerto RicoOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Manage transactions including wires, check cashing, loans, money orders, bill payments, and online sales while accurately handling and balancing cash drawers. Provide fast, efficient, and professional service to customers in an office or sales floor environment, identifying cross-selling opportunities and addressing inquiries. Maintain confidentiality of customer information and ensure compliance with company, state, and federal regulations. Speak Spanish fluently and demonstrate strong verbal and written communication skills. Maintain a clean and organized work environment while capturing data.
Required Qualifications
- High School Diploma or GED
- Must speak Spanish fluently and at least basic English communication
- Ability using computer's keyboard (letters and numbers) and computer mouse
- Detail oriented especially when reading, writing, and counting numbers and currency
- Strong verbal & written communication skills for constant interaction with customers in person or by phone
- Passion to provide outstanding customer service
- Ability to analyze customer needs, advises about rates, & make recommendations
- Ability to gather key information to find solutions for our customers
- Maintains confidentiality of customer information
- Ability to manage large amounts of cash transactions
- Team player, collaborator, and service oriented
- Maintains a clean and organized work environment
- Maintains and applies current procedural knowledge for compliance guideline standards
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